Support - Forgot password

​Forgotten Password 
From Main Dashboard
1. Click "Forgot Your Password?" located underneath "Sign In" on the sign in page
2. Type in your username
3. Click "Send Reset Email"
4. You will receive an email from "info" with the subject "A New Password Has Been Requested" (Make sure to check "all mail/spam/social folders" if you don't see it.)
5. Click the link provided in the email
6. Enter your username and type in a new password
7. Click "Set Password" and Sign In
8. You will be signed into ClinicNote and your new password will be saved

Please note - If you type an incorrect password 4 times, you will receive the following message: "Your account has been locked. You will need to reset your password to unlock your account."

Locked Out from Forgotten Password
From Login Screen
1. Type in your username
2. Click "Send Reset Email" 
3. You will receive an email from "info" with the subject "A New Password Has Been Requested" (Make sure to check "all mail/spam/social folders" if you don't see it.)
4. Click the link provided in the email
5. Enter your username and type in a new password
6. Click "Set Password" and Sign In
7. You will be signed into ClinicNote and your new password will be saved

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