forgotten password or locked out

Forgotten Password 
1. Click Forgot Your Password? right underneath the Sign In button on the sign in page
2. Type in your username
3. Click Send Reset Email 
4. You will receive an email from "info" with the subject "A New Password Has Been Requested"
5. Click the link provided in the email
6. Enter your username and type in a new password
7. Click Set Password and Sign In
8. You will be signed into ClinicNote and your new password will be saved

Locked Out 
If you type an incorrect password 4 times, you will receive the following message: "Your account has been locked. you will need to reset your password to unlock your account." 
1. Type in your username
2. Click Send Reset Email 
4. You will receive an email from "info" with the subject "A New Password Has Been Requested"
5. Click the link provided in the email
6. Enter your username and type in a new password
7. Click Set Password and Sign In
8. You will be signed into ClinicNote and your new password will be saved

If you experience any difficulties resetting your password, please email Anna at anna@clinicnote.com.

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